Terms and conditions
We strive to ensure that all our customers are satisfied with their purchases. If you need to return an item in case of damaged or wrong item, please follow the guidelines below:
Eligibility for Returns:
- Items must be unused, in their original packaging, and returned within 14 days of receiving them. Please note that personalized or made-to-measure items are not eligible for return.
- Purchases: Only items purchased directly from our website or store are eligible for returns.
- How to Initiate a Return:
- Contact our sales department at 01274 735999 or via email at sales@enkahnz.co.uk.
- Our team will provide you with detailed return instructions.
1. Order Terms
- It is your responsibility to ensure that all details of your order are accurate and to provide us with any necessary information about the goods in a timely manner.
- Orders will only be considered accepted once we have confirmed their dispatch from our warehouse via email, WhatsApp or in writing with the tracking number, and payment has been successfully processed. We reserve the right to decline any order depending on a variety of circumstances.
- Any advice or recommendations provided on our website, by our team, or through our representatives, is followed entirely at your own risk. We accept no liability for actions taken based on such advice or recommendations.
2. Product Availability and Descriptions
- We make every effort to ensure that product images, including color representations, are accurate as possible at the time of publishing the advert. However, the display of colors and patterns may vary depending on your browser or device that you may view it on and may not perfectly match the actual product.
- All products are subject to availability and ongoing development. Specifications may change and may not match exactly what is displayed on our website or in any other publication. We reserve the right to modify, remove, or discontinue any item at any time.
3. Errors
While we aim for precision in all our materials, any typographical, clerical, or other mistakes on this website, in our sales materials, quotations, or price lists are subject to correction without any obligation or liability on our part.
4. Pricing
- The price of our products will be as stated on the relevant page of this website at the time of your order. Although we reserve the right to amend prices at any time, the price confirmed at the point of order submission will apply once the order is accepted.
- All prices are shown in £ sterling (GBP) and include UK VAT or shipping costs. Any import duties or local taxes applicable in your delivery country are your responsibility. VAT will be charged at the prevailing UK rate for orders shipped within the EU.
For post codes outside of the UK and highlands of Scotland contact us before placing an order to ensure that it is deliverable.
5. Payment Methods
- By providing your payment card details and placing an order, you confirm that you are authorized to use the card for the purchase. You also give us permission to charge the full cost of the goods, along with any applicable delivery fees, to the provided card.
- If goods are returned in accordance with our terms, we will issue a refund to the same payment card in £ sterling (GBP). Any conversion to your local currency will be handled by your card provider at the prevailing exchange rate on the date of the refund. We are not responsible for any changes in exchange rates between the original purchase date and the refund date.
6. Delivery
- Goods will be delivered to the address specified on your order form. Please note that items ordered together may be dispatched separately due to packaging requirements or stock availability.
- While we strive to ensure timely delivery, we cannot be held responsible for delays once the items have been dispatched and collected from our premises. Any subsequent delays are the responsibility of the courier or delivery service.
DISCLAIMER:
Barugzai DOES NOT claim that any products we sell or supply are of Original Equipment Manufacturer (OEM) origin.
Barugzai is NOT affiliated with, nor does it represent, any brand or OEM manufacturer in any capacity. We operate as an entirely independent company.
Pictures of displayed on the website are for illustration purposes only
Any reference to OEM names, product descriptions, or model numbers is for identification purposes only and does not imply that the part is OEM.